It’s been a busy month here at Oscar Suites & Village hotel in Agia Marina, Chania. Early in November we waved a goodbye to our last guests and closed the doors of the hotel so all our staff could enjoy a much-needed winter break after another busy and exciting summer in Crete. But before we wound things down for the winter, we had a successful visit from TÜV Austria Hellas which resulted us being awarded three internationally recognised certificates for quality management.
Awarded Hotel in Agia Marina Platanias Chania
At Oscar Suites & Village, we firmly believe in delivering the best possible experience for our guests so you can enjoy a fabulous holiday in Agia Marina, Chania. In order for us to ensure we not only always provide the best but continue to consistently deliver the very best, we follow strict standards and protocols. That’s why we at Oscar Suites & Village hotel signed up to the ISO international standards organisation.
What are ISO Standards?
ISO International Standards are a series of over 21,000 clearly defined standards that guarantee a certain level of quality, safety and efficiency covering all different sorts of industries. ISO International Standards are controlled by the ISO organisation, which was formed back in 1946. The name is actually inspired by the Greek word ίσος (isos) meaning equal, and emphasises the fact that ISO standards are truly global, guaranteeing the same standard across 163 countries of the world. The three ISO standards we were awarded at the Oscar Suites & Village Hotel were approved by inspectors from TÜV Austria Hellas, who specialise in examining and granting a variety of certifications and awards including the ISO International Standards. The three ISO standards we were delighted to be awarded were: ISO 14001:2004 (Environmental Management Systems), ISO 9001:2008 (Quality Management System), and ISO 22000:2005 (Food Safety Management).
ISO 14001:2004 – Eco-Friendly Green Awarded Hotel in Agia Marina Chania
As an eco-friendly green hotel we were absolutely thrilled to be awarded our ISO 14001:2004 Environmental Management Systems certification in recognition of our ongoing work to be an environmentally friendly hotel, and doing everything we can to conserve resources and minimise pollution. There are recycling bins throughout the hotel, and sensors in the windows of our studios, apartments & sea view suite to make sure that the air conditioning units can’t run with the windows open and waste electricity. We go to great lengths to train all our hotel staff and visitors to be environmentally aware, and help us do our bit for the environment. We’re lucky enough to be right by the beautiful beach of Agia Marina Platanias and surrounded by the gorgeous natural beauty of Crete, and we want to keep it that way!
ISO 22000:2005 Awarded Valentino Pasta & Grill Restaurant in Agia Marina Platanias
Our very own Valentino Pasta & Grill restaurant at Oscar Suites & Village Hotel was recognised for its high standards of food hygiene with the award of the ISO 22000:2005 Food Safety Management certificate. This guarantees that all guests can expect high quality fresh food that has been prepared and served in a clean and hygienic environment, and will taste great too! Our passion for delicious healthy food is at the core of the very DNA of Valentino Pasta & Grill restaurant and is there for you to enjoy in your hotel breakfasts and also your fine dining dinners too!
ISO 9001:2008 – The Best Hotel in Agia Marina Chania!
Our ISO 9001:2008 Quality Management System award was a recognition of the fact that we are always working hard to offer you, our guests, the very best summer holiday experience in Agia Marina Platanias. Through our following of the ISO 9001:2008 guidelines, we not only ensure that our services and facilities like our pool and gym are always top quality, but we also continually monitor our performance and always strive to do better. That way each year we can keep improving Oscar Suites & Village Hotel and you can be sure that every year your holiday in Crete will surpass the previous one!
Oscar Suites & Village Hotel got 2 TripAdvisor Certificates of Excellence in 2016 too!
Our three ISO International Standards came on the back of another fantastic year here at the Oscar Suites & Village family Hotel in Agia Marina, Chania. Not only did we unveil our brand new Sea View Suite at the start of the season, but in May we were awarded two prestigious TripAdvisor Certificate of Excellence awards for both Oscar Suites & Village Hotel and Valentino Pasta & Grill Restaurant. It’s always wonderful be recognised for the everything we do to make our hotel the best it can be, and it means the world to us. We’ve really enjoyed 2016, and we can’t wait for what exciting surprises 2017 has in store. We hope you’ll join us!